At Cutiepie Tourism LLC, we respect our valued customer’s privacy and ensure not to collect any information other than the information relevant to make booking with us. As such, we strive to take care of our customer’s right to privacy in connection with their interaction with this website. Our scope of commitment as part of the use of your information is outlined herein.
1.For Tickets
Kindly check the availabilityof the service/stock beforeyou confirm the booking,rates are subject to change without prior notice.
Park timings are subject to change, always check and reconfirm the timing before arranging the transfer (especially for Ramadan).
There is No Amendment or Cancellation once you purchase the ticket. Confirmed tickets are non-refundable. For Tours and Excursions
2.Collection of Personal Information
We collect your information mainly when you contact us to inquire us about our products and services or make a booking with us. All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party. Upon the submission of information, you give consent to Cutiepie Tourism LLC to use your information to process orders in an accurate and prompt manner
3.Use of Information
Any personal information of a client obtained through this website will be utilized by Cutiepie Tourism LLC to process his or her booking, verify credit card details, and provide relevant information associated with client’s travel or any other subsidiary services he or she would like to avail of. This information will also be used for auditing, research and activities focused to improve the performance of our website.
4.Privacy of Your Information
All information provided by our customers during online booking, such as their name,address,email id and credit card details is considered private, and will not be disclosed or sold to anyone except for certain suppliers or third parties whose involvement in the loop is fundamental for the successful processing of your order. But before disclosing your information, we make sure that these third parties abide by our privacy policy and adhere to strict safety measures.
5.Legal Disclosure of Information
We may disclose your information, if we feel that such disclosure is pertinent to protect our company’s rights and / or abide by a court order or a legal proceeding.
6,Non-Personal Information
Cutiepie Tourism LLC consistently collects data from website, with the help of patterns via web logs and third party service providers. But this data is mostly deployed to evaluate the efficiency of our websites’ content and features.
7.Opt-Out
We provide options for visitors to our website to ‘opt-out’ of having their personal information used for certain purposes. For instance, if you don’t want to receive any marketing material by way of newsletter or promotional emails, you can choose to request us not to send advertising information from Cutiepie Tourism LLC or our affiliate websites.
8.Contests and Surveys
Cutiepie Tourism LLC conducts contests, drawings and surveys every now and then. Some contents are organized in collaboration with a third-party sponsor, and visitors to our websites will be informed at the time of the contest regarding the involvement of a particular third party and their extent of using your personal information. Since participating in these contests is voluntary, it’s solely at your discretion whether or not to partake in them and reveal your personal information.
9.Secured Transaction
In order to maintain accuracy of data and avoid unauthorized access of our client’s personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard system such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.
Privacy Policy:
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party.
Method of Payment, Card Types Accepted, and Currency:
We accept payment online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).
Delivery/Shipping/Service Policy:
The website will not deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of UAE.
Refund/Return Policy:
Refunds will be done only through the original mode of payments
Cancellation & Replacement Policy:
-Any amendment or cancellation within 48hours of your trip will be 100% refundable.
-Any amendments or cancellation within 24hours of your trip will be charged 50%.
-Any complaints should be reported 24hours after your tour.
Governing Law and Jurisdiction:
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.